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ADSL1

 

ADSL1 New Connection Fee $108
ADSL1/Telephone Bundle New Connection Fee (where telephone is a new connection) $159
ADSL1 Transfer / Churn Fee from existing ISP provider $29
ADSL1 Plan Change Fee (change of line speed) $29
ADSL1 Plan Change Fee (change of plan - same speed) $29
Static IP Address $3.50 per month
   
ADSL1 Disconnection Fee where disconnection occurs:  
* 6 months or more from date of service activation $0
* within 6 months of the date of activation for existing customers (as at 20/12/2007) $79
* within 6 months of activation for new customers (from 20/12/2007) $85
   
ADSL1 Re-location Fee where change of address occurs:  
* 6 months or more from original date of service activation $95
* within 6 months of the date of original service activation $170

ADSL2

ADSL2 New Connection Fee (bundled with telephone) $149.95
ADSL2 Churn / Transfer existing ADSL2/Telephone bundle service (within Optus network) $39.95
ADSL2 Disconnection fee where disconnection occurs within first 12 months $99.95
ADSL2 / Telephone Bundle Disconnection fee where disconnection occurs within first 12 months $199.95

GENERAL FEES & CHARGES

Late Payment Fee $5
Default Interest Rate for Overdue Accounts (for outstanding accounts 30 days overdue) 15% per annum
Declined Credit Card Transaction Fee $0.80
Paper Statement Fee (paper invoices available on request) $1.20
Manual Payment Processing Fee (per invoice):  
* Standing Order credit card customers $0
* New customers from 1/1/2008 $0.80
* Existing customers (as at 1/1/08) from 1/7/2008 $0.80

TELEPHONE FEES & CHARGES

Telephone Connection Fee (where a working telephone socket exists from a previous connection, and a Telstra technician is not required to visit your premises) $59
Telephone Connection Fee (where a previous telephone service existed at your premises, and a Telstra technician is required to visit your premises to reconnect existing suitable cabling at the distributor and/or the first socket) $125
Telephone Connection Fee (telephone line connection with a Telstra technician visit where cabling work is required) $299
Fixed Line Rental $32.95 per month
Network Facilities Tax (ACT only) from 1/02/2008 $2.35 per month
Message Bank $6 per month
Silent Number $3 per month
Caller ID Display $6 per month

Please refer to http://www.telstra.com.au/phones/homeservices/index.htm

for pricing details for additional phone services.


 

 

 

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